by on November 25, 2022
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The global electronic bill presentment and payment market size valued USD 17.9 billion in 2021 and expected to reach USD 30.8 billion by 2028, at a CAGR of 7.5% during the forecast period 2022-2028. When a company sends or presents bills to customers digitally, it is referred to as electronic bill presentment and payment (EBPP). Customers can then pay their bills online using their credit cards. E-billing, eInvoice, e-invoicing, ePayables or electronic invoicing are all terms for electronic bill presentation. Telecommunications, financial sectors, and utility companies are among the industries that use electronic bill presentation and payment. Two distinct networks can also be used to provide electronic bills and receive payments. Bills are collected at the site in the form of paper and payment is made using debit or credit cards in business to consumer operations also including utility payments. Business establishments that use the EBPP system optimize, streamline, and manage payment-related procedures. The advantages of using EBPP technology are that it decreases processing time and costs by reducing the need to print and ship paper mails, optimizes working capital, boosts market opportunities, and keeps you ahead of the competition.

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The growing use of smart phones with greater internet access is propelling the EBPP market forward. Smartphone internet allows clients to access multiple payment portals while on the go and perform multiple transactions including debit and credit card transactions, online bank transfers, and rapid access to the most recent e-bills via e-mails. Businesses are therefore promoting the usage of mobile devices by supplying smart phones and tablets to their employees in order to raise employee productivity and generate income. The EBPP market is driven by the high prevalence of laptops and notebooks, the growing trend of BYOD (Bring Your Own Devices), the increase in mobile internet networks, and the rise in internet-enabled mobile phones. The fierce competition amongst vendors, which enables the development of integrated communication services also including 4G mobile network installations, which leads to rapid expansion in broadband internet systems, is one of the primary drivers driving the growth of the EBPP industry.

The Electronic Bill Presentment and Payment market can be fragmented in terms of the end-user industries which includes insurance, banking and financial services, telecommunication, health care, education, retail, manufacturing and government and media. The retail section majorly contributes to the Electronic Bill Presentment and Payment market owing to the increasing number of customers choosing for online payments and shopping.

North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa make up the market's regional divisions. In 2019, the global electronic bill presentment and payment (EBPP) industry has been dominated by North America. For electronic bill presentation and payment, the Asia Pacific region will be a constantly rising market (EBPP). Latin America, on the other hand, will grow at a gradual pace in the future years. In the coming years, growth in the Middle East and Africa will be slower.

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The global electronic bill presentment and payment market segmentation:

  1. By Product: Electronic Bill Presentment, Electronic Bill Payment, Electronic Bill Posting
  2. By Channel: Mobile, Web, Email, IVR
  3. By End User: Banking, Financial Services, and Insurance, Utilities, Retail, Education, IT and Telecom, Media and Entertainment, Education

some of the major players key players in the global electronic bill presentment and payment market, which include Bottomline Technologies Inc, Communications Data Group Inc., CSG Systems International Inc.,CyberSource Corporation, eBillingHub, FIS, Fiserv Inc.

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