Certainly. Managing a booking with British Airways involves a few key steps that can be navigated conveniently. Here's a comprehensive guide on managing your booking with British Airways:


1. Understanding British Airways' Booking Management System

British Airways offers an easily accessible platform for managing your booking online. To begin, visit the official British Airways Manage My Booking website and navigate to the 'Manage My Booking' section. Here, passengers can access their reservation using the booking reference number and the last name of the passenger.


2. Accessing Your Booking

Upon entering the required information, you will gain access to your booking. Here, you can view and modify various aspects of your reservation, including:


  • Flight Details: Review the flight details, such as departure and arrival times, and the flight number.

  • Personal Information: Verify and update passenger information, such as contact details or passport information if required.

  • Seat Selection: Change or confirm your seat preferences.

  • Meal Preferences: Modify any pre-booked meal options or special requirements.

  • Baggage Allowance: Check and manage your baggage allowance.

  • Upgrades or Add-ons: Explore the possibility of upgrading your seat or adding additional services.

3. Making Changes to Your Booking

Modifying Flight Details

If you need to make changes to your travel itinerary, such as adjusting the date, time, or destination, British Airways allows some modifications depending on the fare rules and availability. Changes might incur additional fees or fare differences.


Updating Personal Information

In case of changes to your contact details or passport information, you can easily update this information in the 'Manage My Booking' section.


Seat Selection and Additional Services

The system allows you to select or change your seat preferences, add special services like wheelchair assistance, or request special meals, catering to your specific needs.


4. Cancellation and Refunds

British Airways' cancellation policies vary depending on the fare class and time before departure. In 'Manage My Booking,' passengers can explore options for cancellations and potential refunds, taking into account the terms and conditions associated with the fare purchased.


5. Contacting British Airways

For further assistance or if you encounter any issues while managing your booking online, British Airways customer service representatives are available to help via phone or live chat. They can provide guidance or make adjustments to your booking as required.



Managing your booking with British Airways is designed to be user-friendly, allowing passengers the convenience of accessing and modifying their reservations according to their needs. By using the online 'Manage My Booking' platform or seeking assistance from British Airways' customer service, passengers can efficiently control and adjust their travel plans.



1. How can I access the 'Manage My Booking' feature?

Accessing this feature is simple. Visit the British Airways website and find the 'Manage My Booking' section. Enter your booking reference and last name to gain access.

2. Can I change my flight details using 'Manage My Booking'?

Yes, you can easily modify your flight details through the 'Edit' option provided on the portal.

3. Is it possible to select my preferred seat using this service?

Absolutely! You can conveniently select your preferred seat or even upgrade your travel class using the 'Manage My Booking' feature.

4. How do I request a refund through 'Manage My Booking'?

Navigate through the payment and refund options provided within the service to request a refund.

5. What should I do if I encounter issues with the service?

For common issues, check our troubleshooting section for simple solutions. If the problem persists, reach out to British Airways' customer support.

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