Alex Luis

There are many factors that can cause such an error. These factors include:

  • If multiple payroll runs are delayed due to inactive direct deposit statements.
  • Even if the QuickBooks Utility Document paysub.ini is corrupted.
  • The service key may be incorrect or the product may not have been updated.
  • This issue can also occur if the version uses a component that is incompatible with the operating system version or the PSID in your company file is no longer correct.


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Steps to Fix QuickBooks Error PS036

You can try to fix QuickBooks Error PS036 by renaming the paystub.ini file by following the steps below. Here are the steps required for this:

  • Please note that INI is a hidden file in Windows.
  • To see this, you must change your Windows Folder Options settings.
  • Select My Computer and click Organize.
  • The next step is to click on the Folders and Search option and click on the View tab.
  • When finished, click Hidden Files and Folders and select the Show Hidden Files, Folders, and Drivers tab.
  • Apply and OK tabs must be selected.
  • Also, go to your computer and search for "payslip" in the search bar.
  • Once you locate the paystub.ini file, right-click on it and select the Rename tab.
  • The user must then rename the file extension of her INI file to "old".
  • Finally, repeat the steps for all the payslip files found.


We hope that the information shared above will help you resolve QuickBooks error PS036, this section ends here. However, if you are still unable to resolve your issue after following the steps above, or if you require our assistance, you can always contact our technical support team. Call us at +1-844-499-6700. We're here to provide support and guidance right away.

For Further Important Links: QuickBooks Tool Hub,  QuickBooks Desktop 2023write off bad debts in QuickBooks

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