How to Troubleshoot the QuickBooks Payroll Error 15240?

QuickBooks error 15240 is an update error that can be seen when updating the QuickBooks desktop or downloading a payroll update. There can be multiple causes to this error, which we will be discussing later in this post. Thus, make sure to read this post carefully till the end to find out the causes and fixes of the QuickBooks error code 15240.

However, in case of any query, connect with QuickBooks experts and certified accounting professionals will ensure to provide the best possible assistance.

When QuickBooks error 15240 occurs you may see the following error message on your desktop screen:

“Error 15240: The payroll update did not complete successfully”.

Causes of QuickBooks payroll error 15240

The user can end up in QuickBooks error 15240, due to the below factors:

• The user is not using the latest version of QuickBooks
• The user has logged in as a windows admin
• Also, if the user is using QuickBooks multi-user mode in a terminal service setting
• Damaged QuickBooks update
• Damaged windows or corrupted registry files

Methods to Resolve QuickBooks Error 15240 (The payroll update did not complete successfully)

Below we have mentioned few technical steps in order to remove the QuickBooks payroll update error 15240. We recommend you to follow every step in sequence:

Resolving the issue with the steps below

The user can carry out the steps below to resolve the QuickBooks error code 15240:

Step 1: Checking if the MS Internet explorer settings are set correctly

• The user needs to firstly open internet explorer
• And then, click on tools menu and select internet options
• Followed by opening the advanced tab
• And also, move to the options SSl2.0 and SSL 3.0

• After that, check the boxes near both options
• The last step is to click on apply and ok tab

Step 2: Checking if the system date and time settings are set correctly

• The user will first have to move to the control panel on the system
• And then, open the change date and time settings
• Followed by, modify the date and time correctly

• And also, click on apply and ok tabs

Wind Up!!!

Towards the end, we believe that the information shared in above might be of some help in fixing the QuickBooks error code 15240. However, if you continue to face this issue, even after following the above steps, give a call at 1-800-761-1787.

The QuickBooks payroll customer support team and certified accounting professionals will ensure to provide the best possible support services.