john smith
by on March 29, 2023
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Turkish Airlines is a leading airline operating in Turkey that offers flights to more than 120 countries around the world. While the airline strives to provide reliable and convenient services to its customers, there may be situations where a passenger may need to cancel their flight. In this article, we will explore the Turkish Airlines cancellation policy and procedures.

 

Turkish Airlines Cancellation Policy:

 

The Turkish Airlines cancellation policy outlines the rules and regulations regarding the cancellation of a flight. The policy is designed to protect both the airline and the passengers. Here are some of the key points of the Turkish Airlines cancellation policy:

 

Refund Policy: Turkish Airlines allows passengers to cancel their flight and receive a refund, subject to certain conditions. The amount of the refund will depend on the fare class of the ticket, as well as the time of cancellation.

 

Cancellation Fees: Turkish Airlines may charge a cancellation fee, depending on the fare class of the ticket and the time of cancellation. The fee may be waived in some cases, such as if the passenger has a medical emergency or if the flight is cancelled by the airline.

 

Time of Cancellation: Turkish Airlines allows passengers to cancel their flight up to 24 hours before the scheduled departure time without incurring any cancellation fees. However, if the flight is cancelled less than 24 hours before departure, a cancellation fee will apply.

 

Refund Processing Time: Turkish Airlines will process the refund within 7-20 business days, depending on the payment method used for the ticket purchase.

 

Non-Refundable Tickets: Turkish Airlines offers non-refundable tickets, which means that if a passenger cancels their flight, they will not receive a refund. However, passengers may be able to use the value of their ticket towards a future flight, subject to certain conditions.

 

Turkish Airlines Cancellation Procedures:

 

To cancel a Turkish Airlines flight, passengers can follow these simple steps:

 

Visit the Turkish Airlines website and click on the "Manage Booking" option.

 

Enter the booking reference and the passenger's last name.

 

Select the flight that needs to be cancelled.

 

Follow the prompts to complete the cancellation process.

 

Alternatively, passengers can contact Turkish Airlines customer service to cancel their flight. The airline offers 24/7 customer service, which can be accessed via phone, email, or live chat.

 

In conclusion, Turkish Airlines has a comprehensive cancellation policy in place that allows passengers to cancel their flights and receive a refund, subject to certain conditions. Passengers should be aware of the cancellation fees and timeframes when cancelling their flight. Turkish Airlines also provides easy-to-follow procedures for cancelling a flight, which can be done online or by contacting customer service.

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